Privacy Policy

Information we collect

Information you give us. When you fill out our estimate form, we collect your name, email address, phone number if you provide it, your project location, and the project details you write in. If you email or call us, we keep the information you share in that conversation, including any photos you send.

Information collected automatically. Like most websites, our site records basic technical details when you visit, such as your browser type, device, approximate location based on your IP address, the pages you view, and the site that sent you here. Most of this comes from cookies and similar tools described below.

We do not ask for or knowingly collect payment card numbers, government ID numbers, or other sensitive personal information through this website.

How we use your information

• To respond to your estimate request and discuss your project
• To send you a confirmation that we received your request
• To schedule site visits, prepare proposals, and carry out work you hire us for
• To understand how visitors use the site so we can improve it
• To protect the site and our form from spam and misuse
• To meet legal, tax, and recordkeeping obligations

We do not sell your personal information, and we do not use it for automated decisions about you.

Cookies and analytics

Cookies are small files stored in your browser. We use them in two ways:

• Essential cookies keep the site working and remember your cookie choice. These are always on.
• Analytics cookies come from Google Tag Manager and Google Analytics. They tell us how many people visit, which pages they view, and how they found us. These only run if you select Accept on our cookie notice.

Our estimate form uses simple automated checks to block spam. These checks do not place cookies or track you.

You can change your choice at any time with the Cookie Settings link at the bottom of every page, or by clearing cookies in your browser.

Who we share it with

We share information only with the service providers that help us run our business, such as our website host, email provider, form processing service, and Google for analytics. They may use it only to provide those services to us.

We may also share information if the law requires it, to protect our rights or the safety of others, or as part of a sale or merger of our business.

How long we keep it

We keep estimate requests and project correspondence for as long as needed to respond, complete the work, honor warranties such as our 5 year gelcoat warranty, and meet legal and accounting requirements. Analytics data is kept according to Google Analytics retention settings.

Your choices and rights

You can ask us to show you the personal information we hold about you, correct it, or delete it. You can also ask us to stop contacting you. Depending on where you live, including the European Union, the United Kingdom, and some US states, you may have additional rights under local privacy laws. To make a request, email us at the address below and we will respond within a reasonable time.

We work with parks and resorts around the world. If you contact us from outside the United States, your information may be processed in the United States or other countries where our service providers operate.

Security

We use reasonable safeguards to protect the information you share with us, including encrypted connections on this website. No method of sending or storing information online is completely secure, so we cannot guarantee absolute security.

This website is meant for businesses and adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. When we do, we will change the effective date at the top of this page.

Contact us

Questions about this policy or your information can go to:

Fiberglass Restorations
Email: dan@fiberglassrestoration.com
Phone: 240-444-5474